Refund and Returns Policy - Barts Boekje
These return conditions apply to physical, standard products ordered online. Excluded from these return conditions are digital products and products tailor-made for the customer.
  •  After receiving the order, you have a cooling-off period of 14 days. Within this period you can request a return via info@bartsboek.com (mention what you want to return and your order number).
  • During the cooling-off period you may unpack the product and view it as in a normal store, but no more than is necessary to assess the product. The packaging of the product should be damaged as little as possible.
  • After the return has been approved, you must return the product to Barts Boekje within 14 days. The return shipment is at the expense and risk of the customer. To ensure that the return shipment has reached us, it is wise to keep the shipping receipt.
  • The product must be properly packed for shipping to prevent damage.
  • If you return the entire order, the initial shipping costs will be refunded. In the event of a partial return, only the purchase price of the returned product will be refunded.
  • The refund will be made within 14 days after we receive the return shipment.